keeping dogs healthy and happy!

The health and well-being of our dog boarding, daycare, and dog training guests are our top priority! That's why we insist all of our guests meet our health requirements before joining us.

here’s to your dog’s health!

We take some simple but necessary precautions. For the health and safety of our guests, dogs entering Pooch Hotel for any of our services must be current in the following vaccinations and screenings:

  • Distemper/Parvo vaccine
  • Rabies if over 4 months of age
  • Annual Bordetella vaccine
  • Annual Canine Influenza Virus (CIV) vaccine (required in Chicago market, recommended everywhere else)
  • Frontline (or similar) monthly flea and tick preventative medication
  • Annual Fecal test with negative result required for group play – pets with no fecal or positive fecal results will be accepted but will not be allowed in group play and will require a $25/day special handling fee and outside walks only.
  • Intact Policy: Dogs who are intact (not spayed/neutered) will be allowed to stay at our hotels (with the exception of females while they are actively in heat). However, they will not be able to participate in group play with other guests if they are over 7 months of age.  Instead of group play, our intact guests will take part in our Personal Play program.

Please have your vet’s office call or email us confirmation or bring photocopies upon Check-In.


new customers

Here at Pooch Hotel, we understand that dog parents are not only loving people, they’re also busy people! That’s why we strive to make everything as convenient as possible. For new customers, our industry leading, online customer portal, MyParadise|MyPooch, makes getting started quick and easy!

By signing up for a MyParadise|MyPooch account, you can:

  • Make or change reservations online or view upcoming reservations
  • Manage your pet’s profile, including viewing vaccination information, etc.
  • Manage your Pet Parent profile
  • And more!

For all new customers to dog boarding, dog daycare, grooming, and training, click the link below to get started. We look forward to meeting you and your fur-babies soon!

MyPooch portal

  • 24/7 Check-in & Check-out

    24/7 access

    Pooch Hotel is one of just a handful of pet hotels nationwide that offers you 24-hour access to your pet. (South Loop Excluded)

    find a Location

  • two dogs chewing on an ear of corn

    year-round pampering

    Give your pup plenty of play and exercise when you drop them off for daycare or let them freshen up with a Pawdicure and Brush-out in our spa.

    find a Location